Politique de confidentialité

Privacy Policy — Wolfoot
At Wolfoot, your privacy and personal data are of utmost importance. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Personal information: name, email address, billing and shipping address, phone number;

  • Payment information: credit/debit card details, bank transfer or Pix details (processed securely by third-party providers);

  • Usage information: IP address, browser type, device information, and pages visited on our website;

  • Cookies and tracking technologies to improve your shopping experience.

2. How We Use Your Information

Your information may be used for:

  • Processing and fulfilling your orders;

  • Communicating with you about your orders, promotions, and updates (with your consent);

  • Improving our website and services;

  • Preventing fraud and ensuring secure transactions.

3. Data Sharing

We do not sell your personal information. Your data may only be shared with:

  • Payment processors and banks to complete transactions;

  • Shipping companies to deliver your orders;

  • Service providers assisting with website operations and marketing (with strict confidentiality).

4. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All sensitive information, including payment data, is processed through secure, encrypted channels (SSL).

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information;

  • Correct or update your data;

  • Request deletion of your information;

  • Opt out of marketing communications.

To exercise these rights, contact us at cs@helpwolfoot.com

6. Cookies

Our website uses cookies and similar technologies to enhance your experience, remember preferences, and provide personalized content.
You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

7. Retention of Data

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

8. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the effective date.

9. Contact

If you have questions or concerns about your privacy, please contact us:
📧 cs@helpwolfoot.com